At Digital Dush, we understand that sometimes products may not meet your expectations. That's why we have a hassle-free return policy in place to ensure your satisfaction.
Eligibility for Returns
All products sold on Digital Dush are eligible for return within 30 days of delivery, unless otherwise specified by the seller.
Items must be in their original, unused condition, with all tags and packaging intact.
Certain products, such as custom-made or personalized items, may not be eligible for returns. These exceptions will be clearly communicated during the purchase process.
Return Process
To initiate a return, please log in to your Digital Dush account and navigate to the "My Orders" section.
Click on the order you wish to return and follow the prompts to request a return.
You will be provided with a return shipping label and instructions on how to package and send the item back to us.
Once we receive the returned item and it is inspected, we will process the refund to your original payment method.
Refund Policy
Full refunds will be issued for eligible returns, excluding any original shipping charges.
Refunds will be processed within 7-10 business days of receiving the returned item.
In the event of a damaged or defective item, we may offer a replacement or a full refund at our discretion.
For any questions or assistance with the return process, please contact our customer support team at support@digitaldush.com.
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